We are here for you!

Do you have a question about your order, delivery or a return? Our team is at your service.

Contact us at any time, and we will respond as soon as possible.

Ella M. Verified
Ella M. – Sept 2025
“J’ai contacté Vessaro à propos de ma commande et j’ai reçu une réponse bienveillante le jour même !
L’échange a été réglé immédiatement, le service client le plus rapide et le plus simple que j’aie eu jusqu’ici !”

Need help?

What are the delivery times?

Our orders are processed within 24 hours and delivered in 2 to 5 working days across Europe and the UK.

Each package includes full tracking, so you can follow your Vessaro parts from our warehouse to your door with complete confidence.

How do I return or exchange an item?

We want you to love your Vessaro pieces.

If something is not to your liking, you can request a return or exchange within 14 days of receiving your order.

Simply contact our customer service department with your order number. We will guide you through a quick and easy process.

Items must be unworn, unwashed and in their original packaging .

Can I track my order?

Yes. As soon as your order is shipped, you will receive a tracking number by email , allowing you to track your package at every stage by clicking HERE.

From our warehouse to your door, you will always know where your Vessaro order is.

What should I do if I receive a damaged item?

We place great importance on quality control.

If you receive a damaged or incorrect item , don't worry.

Simply contact our customer service within 7 days of receiving your order, and we will arrange a free replacement or refund .

Our goal is for every Vessaro piece to reach you in perfect condition.

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